Poultry Photos: Delivery and Returns
Users Conduct

Delivery

Poultry Photos will normally deliver your order within 3 to 5 days within the United Kingdom once payment has been received and cleared.

International orders please allow 7-10 working days before contacting us

We will email you when your order has been dispatched.

Returns

UK Returns

We accept goods for return for exchange or refund within 7 days.

Faulty returns must be sent back for inspection using our correct postal address (as below). If found to have a manufacturing defect you will be offered a refund or exchange.

Goods must be adequately sealed in original packaging. Please note that Royal Mail may reject any package that is not adequately wrapped. Please provide written explanation of the reason for return with the package, which will ensure that you receive your refund or replacement goods promptly. All information regarding your purchase was sent to the email address you supplied whilst placing your order. If using any address label please attach securely to the package. Please ensure you ask for a certificate of posting from the Post Office as proof you have sent the package. (The Post Office do not charge for issuing these certificates)

EU and international returns

Should you need to return your goods, you will need to pay for the return postage.

Please send your goods to out warehouse at the following address.

Returns Department
Poultry Photos
Scribblers Publishings
Friesthorpe Hall
Friesthorpe, Lincs, LE3 5AL.
United Kingdom

Please ensure that you declare the goods as ‘unwanted returns’ for customs. If you fail to do so, we shall be charged import duty by customs. We shall pass any such charge on to you when refunding your card / exchanging your goods. You Should be able to find details about this in the documentation provided by most courier

– if you are unsure, please contact your courier.

-Please note, if you require an exchange, outbound shipping charges will apply.